Pharmacy Services

Pharmacy Services in Bedford


We deliver your NHS prescriptions on request, simply nominate Phoenix Pharmacy and order your prescription and we will deliver it directly to your door*.

Prescription delivery services are helpful if you’re somebody who regularly relies on prescription medication, living with a long-term illness or disability, or you care for someone who does. Although NHS prescriptions are usually affordable (and sometimes even free), the process of collecting a prescription, taking it into your pharmacy and paying on a regular basis can be time-consuming. Our specialist delivery service allows you to have your medicines delivered directly to your home or work.

How Much Does The Delivery Service Cost?

Phoenix Pharmacy provides free prescription delivery in Bedford. To learn more and to enquire about how to set this service up, contact us or drop into the pharmacy.



New Medicine Service

The New Medicine Service (NMS) is a free NHS service that provides support for people with long-term conditions newly prescribed a medicine to help improve medicines adherence; it is initially focused on particular patient groups and conditions.

The aim of this service is to improve patient adherence to treatment and subsequently reduce medicine wastage. Also, to reduce hospital admissions from adverse drug reactions by identifying them in the early stages of the treatment. During your consultations with the pharmacist, you will also be advised on lifestyle interventions that will help with the management of your conditions.

When you are started on a new medicine for Antiplatelet/Anticoagulant therapy, Asthma/COPD, Hypertension or Diabetes, you might be eligible for the NMS service. A member of our team will offer you this service and ask for your written consent to participate in the service. One of our pharmacists will provide you with some general information about your new medication and the service during the initial consultation and will arrange with you a phone or face-to-face follow-up consultation in 2 weeks’ time. During your follow-up consultation, the pharmacists will ask you about how you got on with your medication, explore any issues you might have encountered and provide relevant advice and support. The pharmacist will arrange a final meeting in 1-2 weeks’ time to ensure that you have a good understanding of your new treatment and that you aren’t having any adverse effects.


Medicine Use Review

Medicine Use Review is free of charge to patients suffering from certain long-term conditions. It is usually conducted at the pharmacy every 12 months. In some cases where the pharmacist believes that it would be beneficial for you, it can be carried out under different conditions and intervals.

The aim of an MUR is to identify and explore any issues you might have with taking your medication as prescribed, any side effects you might be experiencing and to answer any queries you might have. The pharmacist will go through all the medication that you are currently taking, ensuring that you know what each medication is for, and with devices such as inhalers, to go through the correct technique to ensure that you get the most benefit out of your medication. Another important aspect of a Medicine Use Review is to provide healthy living advice. This includes advice on a healthy diet, weight management, exercise, alcohol consumption and smoking cessation guidance.

One of our pharmacists will carry out a review with you in a consultation room where you will have the opportunity to discuss any issues you might have. The pharmacist will provide you with information and advice and will refer you to the GP if required. Enquire today to find out if you qualify for this service. We are passionate about helping our patients to get the maximum benefit from their medication.

For further information on this service, or to ask any questions, please visit Phoenix Pharmacy or contact us.




Different parts of your urinary tract, including your bladder (cystitis), urethra (urethritis), or kidneys (kidney infection) can be affected by urinary tract infections (UTIs).

Bladder infections are very common and not normally serious if treated quickly. However, the infection can cause more serious issues if it spreads to the kidneys. Most UTIs though can be easily treated with antibiotics.

Use our booking form below or get in touch with us!



Hypertension, also known as High Blood Pressure, is a common condition whereby the long-term force of blood against your artery walls is high enough that it may eventually cause health severe problems. Unfortunately, Hypertension does not portray any noticeable symptoms and the only way to find out if your blood pressure is high is to have it checked, therefore it is important to get regular checkups from your GP or your nearest community pharmacy that offers the Hypertension Case-Finding Service in Bedford. If left untreated, it can increase your risk of serious problems such as heart attacks and strokes.


Ear Health

Taking care of your hearing is vital! We all want to live life to the fullest and that is why good ear & hearing health is important to people of all ages. There are many factors that can affect our ear health including age, the misuse of ear buds, constant exposure to very loud noises and of course the build up of wax. If our ear health is compromised then our ability to hear deteriorates, this often causes people to be socially withdrawn. If you are concerned about your hearing health or you are looking for ear wax removal in Bedford then please contact us or use our booking form below, we can help.


Minor Ailments Service

The list of what we can treat at our pharmacies is extensive. We are a modern prescribing clinic that offers both NHS and private treatments covering many minor conditions.

What We Can Treat

This list gives an example of what we treat on the NHS and what we can offer as private (paid for) treatments:

  • Athletes foot
  • Nasal congestion/blocked nose
  • Coughs
  • Earache
  • Headache
  • Hay fever
  • Sprains and strains
  • Temperature and fever
  • Sore throat
  • Teething
  • And more!

Some treatments are available on the NHS and others may only be available as private services. But your pharmacist will discuss treatment options with us so you can make an informed choice.

Why Come To Phoenix Pharmacy?

The benefit to you is the convenience of accessing treatment without having to see your GP first. This means you often don’t have to book an appointment. And even if you do, we don’t have waiting times as many GP surgeries do. Visiting your friendly high street pharmacy is quicker and easier.

Contact us today to find out more, or use our booking form to book an appointment: